Legal
Terms of Service
Last Updated: March 2026
Independent Service Disclosure
Ephesus Tickets is an independent booking service. We are not affiliated with, endorsed by, or connected to the Republic of Turkey, the Ministry of Culture and Tourism, or the official Ephesus Archaeological Site administration. We purchase official entry tickets on your behalf through the government booking system.
How Our Service Works
When you place a booking through our website, we purchase the official entry ticket from the Turkish government's booking system (muze.gov.tr) on your behalf. Once the ticket has been secured, you will receive a confirmation email with your booking details. Our service adds value through a streamlined English-language booking experience, customer support, and a simplified checkout process.
Eligibility
You must be at least 18 years of age or have parental/guardian consent to use our service. By placing a booking, you confirm that all information you provide is accurate and complete.
Pricing & Fees
Our prices include the official entry fee plus a service fee for our booking assistance. All prices are displayed in Euros (EUR). Prices may change without prior notice, but the price shown at the time of your booking is the price you will be charged.
Limitation of Liability
As an intermediary booking service, we are not responsible for: temporary or permanent site closures, adverse weather conditions, schedule changes made by the official site administration, personal injury or loss at the archaeological site, or any other circumstances beyond our reasonable control. Our total liability is limited to the amount you paid for your booking.
Intellectual Property
All content on this website — including text, design, and graphics — is the property of Ephesus Tickets. The name “Ephesus” is used descriptively to identify the archaeological site and does not constitute a trademark claim.
EU Consumer Rights
Under EU Directive 2011/83/EU, leisure services provided on a specific date are exempt from the 14-day right of withdrawal (Article 16(l)). By completing your booking, you acknowledge and consent to this exemption, as we begin fulfilling your order immediately by purchasing the official ticket on your behalf.
Dispute Resolution
We encourage you to contact us first at info@ephesus-tickets.com to resolve any issues. EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/odr.
Changes to These Terms
We may update these terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our service after changes are posted constitutes acceptance of the revised terms.
Governing Law
These terms are governed by the laws of the United States, to the extent permitted by applicable law. EU consumers retain all protections afforded by their local consumer protection laws regardless of this clause.
Contact
For questions about these terms, contact us at info@ephesus-tickets.com.